We adhere to a no-cancellation policy. Orders placed with us may only be canceled if we are unable to provide the service. In cases where delivery from our side is not feasible, a refund will be issued to the customer after deducting internet and handling charges (approximately Rs. 500/-).
Please note that non-delivery of services due to deficiencies in submitted documents, failure to provide OTP (One Time Password), or any other lack of client cooperation that prevents us from delivering services will not be considered our failure. No refund will be available in such instances as our performance is not deficient.
We maintain a no-refund policy. However, if a customer submits a written request to cancel their order within 4 hours from the time of payment or processing of their application, whichever is earlier, our company officials will review the case and determine if a refund is appropriate. Even in such cases, the refund amount cannot exceed 50.00% of the amount paid by the customer.
It is explicitly stated that requests for cancellation or refund made after 4 hours from payment or after processing the application, whichever is earlier, will not be considered for any refund claims. The refund decision made by our company will be final and binding on the customer.
1. Trade Diffusion India is a platform designed to connect users with third-party specialists based on the information provided through our Information Form. It serves solely as a medium to facilitate communication between users and specialists.
2. Please note that Trade Diffusion India, including its subsidiaries and employees, are not experts and do not offer professional advice.
3. All specialists available through our platform are independent third-party individuals, not employees or representatives of Trade Diffusion India.
4. The Information Form on our website is not an official registration form. It is a tool used to help us and the specialists better understand your requirements based on the details you submit.
5. We do not offer any services or legal advice related to government documents or services. We are not a service provider or expert in these areas. Our platform exists solely to help users connect and communicate with independent specialists.